Director of Sales

The role

"Lead, direct and motivate the Sales team. Ensure the yearly sales budget is achieved and surpassed. Responsibility for extending the management standards and quality guidelines in the department set by the Commercial Director and to assume complete management responsibility for all activities of the department in the absence of the Commercial Director, in line with the hotels mission, vision and objectives. Be guiding, team oriented, democratic and empowering. Key Responsibilities Assist the Commercial Director during preparation of the yearly revenue & expense budget. In consultation with the Commercial Director, establish and direct the organization’s financial, administrative activities and operational procedures to ensure the yearly revenue and expense budgets are achieved. Prepare and submit relevant administration in a timely and accurate manner such as sales call schedules, sales call reports, and monthly reports of the sales team to Commercial Director. Ensure all Sales personnel have sales targets, personal sales plans and a personal incentive. Formulate strategies in order to run an effective Sales team. Follow up on weekly sales reports from all professional sales team members for presentation to the Commercial Director. Monitor all outstanding balances on all department accounts and follow up with all professional sales team members in a timely fashion. Work closely with all professional sales team members in the preparation of personal sales goals on a monthly, quarterly and annual basis and complete a report and analysis at the end of each month. Replace the Commercial Director during her/his absence. Understand, follow and communicate the company sales vision. Promote the action of cross selling of other Kempinski Hotels with all sales colleagues. Overall responsibility for Leisure, Corporate, and Group segments Responsible for ensuring all enquires are responded to within 24 hours. Responsible for building and maintaining good relations with all Kempinski Sales Offices. Responsible for greeting all site inspections at the Hotel."