Floor Manager

The role

"We are looking for a dynamic and hands-on Floor Manager to supervise restaurant service and ensure an exceptional guest experience. Working closely with the Restaurant Manager, the Floor Manager will oversee the front-of-house team during service, coordinate table and section management, maintain service standards and ensure that daily operations run efficiently.This is a floor-focused leadership position for an experienced hospitality professional who leads by example and thrives in a fast-paced restaurant environment. Key Responsibilities Floor Supervision Oversee the restaurant floor before, during and after service. Coordinate sections, table allocations and team assignments. Ensure the restaurant is properly prepared for service, including table settings, cleanliness, mise en place and team readiness. Monitor service pace, table turnover and communication between front-of-house and kitchen teams. Ensure service sequences and operating procedures are followed consistently. Resolve operational issues quickly to minimise disruption to guests. Guest Experience & Service Standards Maintain a visible presence on the floor and ensure guests receive attentive and personalised service. Monitor service quality, timing, presentation and team professionalism."