Quality Assurance (QA) Inspector

The role

"The Quality Assurance Officer is responsible for safeguarding the quality, safety, and consistency of all food products produced, dispatched, and delivered from Joud Coffee's central kitchen and across its restaurant operations. Acting as the frontline guardian of food safety, this role ensures that every product reaching the customer meets the brand’s defined quality standards and complies with applicable food safety regulations. The role also includes overseeing dispatch quality control processes, ensuring correct packaging, labeling, temperature compliance, order accuracy, and timely coordination with dispatch and logistics teams before products leave the facility. What You’ll Do Conduct end-to-end quality checks across all production stages—from raw material receipt through preparation, portioning, packaging, and dispatch—including daily pre-dispatch sign-off to ensure no non-conforming product leaves the kitchen. Verify all dispatched products are correctly labelled per UAE standards, covering nutritional value, allergens, production date/time, expiry, and storage temperature. Monitor and verify portion weights, appearance, texture, and taste against approved product specifications. Oversee temperature monitoring and cold chain verification for chilled and frozen items during storage and dispatch; collaborate with logistics to ensure correct handling and delivery timelines. Ensure consistent application of GMP and HACCP principles; monitor CCPs and oPRPs daily, and immediately escalate deviations—initiating corrective actions and product holds as required."