Restaurant General Manager

The role

"Restaurant Operations | Abu Dhabi | Licensed Concept About the Role We are looking for a hands-on, operations-driven Restaurant Manager who can turn business direction into consistent daily execution. The ideal candidate is a strong operator who builds structure, connects departments, and drives operational and service excellence across the restaurant and central office. Key Responsibilities: Operational Excellence: Establish and maintain effective daily routines, SOPs, checklists, KPIs, and control systems to ensure consistent execution. Cross-Departmental Coordination: Connect restaurant operations with marketing, procurement, warehouse, finance, HR, and central office, ensuring timely delivery and clear accountability. Restaurant Maintenance & Presentation: Maintain a sleek, well-presented restaurant environment through proactive maintenance, effective contractor management, and timely resolution of technical and aesthetic issues, ensuring the best overall guest experience. Entertainment & Guest Engagement: Develop and manage suitable entertainment programs aligned with the restaurant concept, target guest profile, and commercial objectives. Guest Experience & Service Excellence: Understand the guest profile, study guest behaviour and feedback, and translate insights into improved service standards, guest engagement, and sales opportunities..."